Our Purchasing Philosophy

Spartan Motors USA, Inc., Utilimaster Division ("Utilimaster") is committed to customer satisfaction and the highest level of personal service. We work closely with our suppliers to reach these goals. We strive to procure high quality products and services that are delivered on time to support daily operations, but are also innovative and add value to the Utilimaster’s product lines.

Strong supplier partners help Utilimaster achieve continuous improvement in all facets of our operations and ensure we succeed in today’s competitive environment. Selected criteria that are important to us include:

  • Consistent Quality
  • Cost Competitiveness
  • Customer Service Support
  • Environmental Protection
  • Excellent Communication
  • Innovation & Technical Competence
  • Integrity
  • On-Time Delivery
  • Process Control & Capacity
  • Warranty

Utilimaster operates in an environment of custom products and flexible manufacturing (short lead times), so suppliers that are successful with us pattern this model. We purchase value, taking into account and analyzing many components. Suppliers that consistently exceed our always tightening requirements are recognized with increased business opportunities.

 

Supplier Terms and Conditions

 Utilimaster Terms and Conditions (PDF) 

Conflict Minerals Policy

Conflict Minerals Policy (PDF) 

Contact Compliance Officer